Join Our Team as a Customer Service Representative! OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Rental/Leasing Services industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Midland, Texas Customer Service Representative position you're looking for if you're available for a long-term temporary-to-fulltime engagement. How you will make an impact - You will likely support business development and client referral goals by actively cross-selling and referring customers - Receive and place telephone calls - Field and send written business correspondence - Give exceptional customer service in a timely fashion - Comfort and confidence when interacting with internal and external partners and clients/customers - Upbeat, positive attitude and an approach to work rooted in professionalism - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Strong communication and social skills and able to receive criticism well - Ability to navigate multiple computer systems and applications - Strong customer service and office administrative skills - Customer service experience - Command of Microsoft Excel - Strong familiarity with Microsoft Word - Foundational knowledge in data entry - 3+ years of past relevant experience We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.