Area Program Manager

Employment Type

: Full-Time


: Information Technology

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The essential nature of the role is that of a member of the senior management team in the area office. The position is involved with all aspects of daily activities of the clinical staff. Under the direction of the Director of Areas and Area Clinical Manager, provides supervision to social service supervisors and any other specialty positions as assigned. Supervision would include teaching, coaching, support and evaluation of the quality and effectiveness of the work. Provides leadership and clinical consultation to all levels of area staff.
Performs case management activities such as assignment of cases and approval of transfers and closings. Oversees all clinical and case management activities of assigned units which may include but not be limited to screening/investigation activities, child removal decisions and process, permanency planning, and family resource support and management.
Participates in the hiring and training of new employees. Actively participates in the professional growth and development of area staff. Helps to develop comprehensive quality assurance programs within the area office including participation in centralized initiatives. Collaborates with other state agencies and community organizations in the shared provision of services to clients. Participates in the development, monitoring and evaluation of the local system of care. Interprets and trains staff on agency policy, mission, and vision.
MSW or Master s or higher degree in psychology, sociology, counseling, counseling education, or human services.
Demonstrated commitment to the core practice values of the agency.
Demonstrated understanding of the theory and practice of Child Welfare.
Demonstrated ability to collaborate effectively with community groups and organizations.
Demonstrated ability to work with culturally or linguistically diverse populations.
*Please ensure that you attach a resume with your application submission to this requisition.
Pre-Hire Process:
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on \"Information for Job Applicants.\"
As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth s website.
Education, licensure and certifications will be verified in accordance with the Human Resources Division s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth s website.
For questions, please contact the CYF Office of Human Resources at 1-800-###-#### and select option #2.
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in:
Administrator and Program Manager: Business administration, business management, public administration, public management, clinical administration or clinical management
Program Manager Specialist: A particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position
Fiscal Officer: Financial management work (i.e. budgeting, accounting, auditing, management analysis, program evaluation, financial reporting of program results)
Or (B) any equivalent combination of the required experience and substitutions below.
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
II. A Bachelor s degree in a related field may be substituted for two (2) years of the required experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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