• FAREPORTAL
  • $103,330.00 -127,920.00/year*
  • New York , NY
  • Information Technology
  • Full-Time
  • 172 W 104th St

(We are not sponsoring for this role now or in the future)

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.

We are seeking an Business Intelligence Analyst to extract and present meaningful data in order to understand our customers and drive opportunities to enhance customer experience and drive conversion. The ideal candidate will be responsible for performing data analysis and reporting to support strategic objectives. The right person will have a proven history of proactively addressing unasked questions through data and presenting solutions to top management in order to improve systems and processes.

Responsibilities:

  • Analyze customer data from a variety of sources using database querying tools
  • Visualize data and generate insights to help improve the business
  • Support a wide variety of departments and product teams
  • Collaborate with the Product Owner to identify data sources of truth to support business decisions
  • Interface with entire IT Chapter (data science, BI, IT operations, IT engineering, IT Security)
  • Efficiently manage the backlog and delivery of analytical projects
  • Establish processes and SLA for Development & IT Chapters
  • Create and monitor real-time performance dashboards for key business metrics
  • Implement alerting systems to quickly identify issues, notify stakeholders, and coordinate to resolve the issues.
  • Requirement

  • BA degree, Computer Science, Information, engineering
  • Minimum 2-3 years' work or internship experience with business or data analysis
  • Data modeling, Statistical Analysis, Sensitivity analysis (Mathematical modeling)
  • Critical thinking and problem solving skills
  • Understanding of database structure, design, query languages (e.g. SQL), Advance Excel Skills
  • Relational databases and querying such as Microsoft SQL Server, Oracle Database, or MySQL
  • Experience with visualization and dashboard tools such as Power BI or Tableau
  • A Plus

  • Strong PowerPoint presentation skills
  • Experience with BI Reporting tools such as Tableau, PowerBi, Business Objects, and/or Microstrategy
  • Understanding of Google Analytics
  • Experience with Python or R

  • Associated topics: business advisory, business analyst, business systems, client, consultant, crm, customer, information technology consultant, senior consultant, support analyst

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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