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Bearingstar Insurance, part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts. Bearingstar offers a great work environment which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs.

We are currently searching for a Customer Service Representative for our new Burlington, MA location. The ideal candidate will have experience with Personal lines of Insurance.

The Customer Service Representative will act as the agency representative to our clients, fellow professionals, the public and general business community.

Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies.

Identify risk exposures, qualifying potential prospects.

Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders.

Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.

Resolve general customer inquiries.

We offer a home-town insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.


An Associates degree or equivalent experience within the Personal Lines industry, preferably in an insurance agency environment.

A Massachusetts Property & Casualty insurance license is preferred to perform this position.

Sales and service skillsare a must.

The ideal candidate will have excellent interpersonal, oral and written communication skills.

We are looking fora self-starter who can work independently as well as being a team player.

Associated topics: agent, client service, customer care specialist, customer service, customer service associate, customer service representative, customer service specialist, service, service agent, tsr

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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