• Aerotek
  • $40,570.00 -61,940.00/year*
  • Concord, CA
  • Customer Service/Call Center
  • Full-Time
  • 1150 Burnett Ave

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Are you looking to be a part of a team that takes care of its people? Are you looking for a career where you can help others?

Job Description:

Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests and assist in training new dispatchers.
Handle 100+ inbound/outbound calls on a daily basis.
Answer and follow-up incoming signals, alarm and trouble.
Initiate outbound calls to customers, police agencies and emergency contacts.
Provide customer service when needed. Coordinate with service technicians regarding service issues.
Process daily printouts of alarm activity.
Identify solutions to daily problems.
All other miscellaneous responsibilities and other duties as assigned.

Questions? Reach out to Tiffani @ tchole @ aerotek.com or 925-###-####

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Associated topics: answer, associate, clerk, csr, customer care representative, internship, phone, service, technical assistant, technical support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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