Call Center Representative

Compensation

: $33,490.00 - $48,470.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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A-line Staffing Solutions is working with a Fortune 500 healthcare company in Chandler, AZ whom are in need of several Entry Level Pharmacy Technicians become a part of our team! License will not be required for the first 90 days of employment!!

Pay: $14 per hour
Temp to Perm, Benefits available after 90 days
Shift: MONDAY - FRIDAY: 8am-4:30pm for training, regular shift will be Mon-Fri 9am-5:30pm
Contact Cinthia Diaz at com for immediate assistance. (remove spaces)

Responsibilities:

As a Pharmacy Service Representative, you will provide telephone support to patients receiving life sustaining specialty drug therapy.
You will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and revivifying benefits.
You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues.
Superb communication skills are needed in order to effectively interact with insurance companies, patients and internal partners to ensure the processing of specialty medications in a timely manner and to ensure that financial and clinical expectations are being met prior to fulfillment. If you like working in a fast-paced environment and demonstrating compassionate, genuine care for patients and customers, this job is for you!

Requirements: HS Diploma or GED Must be willing to obtain Pharmacy Technician trainee license after 90 days of employment
Associated topics: agent, agente de servicio al cliente, associate, customer service specialist, platform support, rep, representative, service agent, technical assistant, telephone * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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